Shipping Policy
Shipping Policy
Due to the handmade nature of the products on this site, most products are made upon ordering. We endeavour to ship all items within 2-4 days of receiving the order. If for some unforeseen reason this target window cannot be met, you will be notified. Shipping is free once your order total reaches $75.00 before taxes. This is automatically calculated at checkout.
Creativityinglassdesigns.ca is not responsible for shipments that have been shipped to wrong addresses due to inaccurate information provided by the receiver. Any costs incurred to re-direct or re-ship packages must be paid by the receiver.
Are you local? If preferred, please select "Pick Up" to make arrangements to pick up your shipment in Innisfil, Ontario. Pick up is by appointment only, and to book that appointment, please send an email to creativityinglassdesigns@gmail.com.
Canadian Shipments
All shipments within Canada are shipped via Canada Post.
US Bound Shipments
US Shipments are shipped through the US Postal Service via Canada Post.
All Other Destinations
Please inquire via email at creativityinglassdesigns@gmail.com.